Last updated: August 14, 2024
Smartschool Third-Party Service Providers
At Smartschool, we partner with carefully selected third-party service providers to help us deliver and improve our services. We ensure all our partners adhere to strict data protection standards and only access the minimum data necessary to perform their specific functions.
Service Provider
Purpose
Data Accessed
Data Processing Location
Amazon Web Services, Inc (AWS)
Cloud Service Provider
Encrypted user data and platform content
United States
Google Cloud Platform, Inc.
AI language model services; user authentication
User queries and context for AI interactions; user authentication data
United States
OpenAI, Inc.
AI language model services
User queries and context for AI interactions
United States
Anthropic, Inc.
AI language model services
User queries and context for AI interactions
United States
Intercom, Inc.
Customer support
User account information and support conversations
United States
Helicone, Inc.
Cloud-based Monitoring Provider
AI API usage data and metadata
United States
Mixpanel, Inc.
Product analytics
User behavior data
United States
LogRocket, Inc.
Session analytics and error tracking
User interactions and console logs
United States
Our Commitment to Data Protection
We carefully vet all our third-party service providers and have data processing agreements in place with each of them. These agreements ensure that:
Your data is only used for the specific purposes outlined above.
We do not share any personally identifiable information with AI service providers.
Providers maintain stringent security measures to protect your data.
Providers comply with all applicable data protection laws and regulations.
Your data is not shared with or sold to any other parties.
Updates to This List
We regularly review and update this list to ensure its accuracy. As our services evolve, we may add or remove providers. Any significant changes to this list will be reflected in updates to our Privacy Policy.
For the most current information about our third-party service providers, please check this page regularly. If you have any questions about our providers or how we protect your data, please contact us at privacy@joinsmartschool.com.